We are excited to announce that SS+A has welcomed Lauren Groves into our ranks full time as Ambience Architect, more formally referred to as Chief Operating Officer. With a passion for the cultural sector and years of working with multiple organisations, Lauren brings a wealth of experience and expertise to the table.

Last week Stephen Spencer FRSA FTS had the honour of attending the OxLEP Business Marketplace and awards event at the Examination Schools in Oxford.

Our team has been hard at work delivering impactful strategies, customer experiences, and business solutions for a range of iconic cultural and heritage sites. From castles to hospitals, bridges to abbeys, our associates have been instrumental in shaping projects that are not only transformational but also leave a lasting legacy.

This year at Autumn Fair, we are offering all visitors the opportunity to meet with one of our expert Associates to discuss one of nine topics to help maximise revenue from your visitor experience. Enjoy a complimentary tea or coffee at the Buyers Lounge with one of their Associates and come away with three immediate actions to improve productivity and return investment in your organisation.

Spring & Autumn Fair, the UK's largest and most inspirational retail trade shows for Home, Gift and Fashion, has announced the creation of a new Advisory Board designed to drive the continuous enhancement of the two shows and ensure that UK retail has a thriving marketplace in which to do business…and Stephen is one of them!

It’s time to take our brand experiences to the next level: delivered through curated sight, sound, touch, taste and (remember, whopping), smell. AR, VR, even blended reality, can’t compete with that.

From Marrakech to Silicon Valley and digital to physical, these recent experiences and excursions encapsulate the true meaning of Ambience.

Well, it's done! For months, we at Stephen Spencer + Associates have been living and breathing AMBIENCE - be it Ambience Networking Lounge or Ambience Playbook.

This year’s Museums + Heritage Show will introduce a newly designed networking area for attendees to meet with Sector Support Organisations and Networks. The space, named the ‘Ambience Networking Lounge’, has been created in partnership with collaborative consultancy Stephen Spencer + Associates. Its design is centered around the creation and importance of ambience, and will explore how each of the senses combine.

In 2023, every organisation must deliver maximum value, for money, and for time, to survive and thrive. Stephen will share the principles and practice of the Ambience Playbook – a new, how-to guide to thriving no matter what budget you or your visitors has. Join us at the M+H Show 2023.

Experience UK, in partnership with the Department for International Trade, has just launched the 2022 edition of Experience on Main Street and we very pleased to contribute. Find us on page 84 where we examine why the future of retail is Ambience.

If you’re currently putting the finishing touches to your Christmas display thinking, “something is missing”, could it be that your sixth sense is kicking in?

SS+A is delighted to be adding two consultants with hands-on experience gained in such luminous environments as The Harry Potter Studio Tours and Merlin Entertainments.

As our new Prime Minister takes office, I am wondering, in a non-political way, whether she has a mentor.