Bringing retail, visitor experience and technology together at Comunn Eachdraidh Nis
“Taking a leap of faith and changing direction is never easy. The Ambience Associates provided step by step guidance and expert advice to enable us to get the most out of our new retail space. We were encouraged to be more ambitious, more confident and more business minded in every aspect of our work. We are so thankful for their expertise. From finding the perfect epos system, selecting products, budgeting and laying out the retail space, they delivered the full package. We would not hesitate to work with them again and highly recommend them to anyone planning changes to their retail offering.”
Anna Nicleòid, Operations Manager
Calanais Visitor Centre
The Calanais Visitor Centre is now open for preview season ahead of their official opening, welcoming visitors back to one of Scotland's most remarkable and enduring landscapes.
We're incredibly proud that several members of the Associate team were able to contribute to the project.
Inverness Castle Experience
We’re thrilled to see the Inverness Castle Experience open, marking a major new chapter for one of the Highlands’ most iconic landmarks.
As part of the £47m transformation, Associates Mhairi Holland and Catrina Hicks played a key role in shaping the retail experience, ensuring the shop isn’t just a place to purchase, but a continuation of the story visitors encounter throughout the attraction.
Creating retail that reflects the spirit of Glastonbury Abbey
"The new Shop is a significant improvement, and Stephen Spencer + Associates have been instrumental in creating a retail space that truly reflects the spirit of Glastonbury Abbey. Their expertise in product selection, merchandising, and financial planning has been invaluable. We are very pleased with the outcome."
Janet Bell MBE, Director of Glastonbury Abbey