Bringing retail, visitor experience and technology together at Comunn Eachdraidh Nis
“Taking a leap of faith and changing direction is never easy. The Ambience Associates provided step by step guidance and expert advice to enable us to get the most out of our new retail space. We were encouraged to be more ambitious, more confident and more business minded in every aspect of our work. We are so thankful for their expertise. From finding the perfect epos system, selecting products, budgeting and laying out the retail space, they delivered the full package. We would not hesitate to work with them again and highly recommend them to anyone planning changes to their retail offering.”
Anna Nicleòid, Operations Manager
Turning Retail Potential into Commercial Performance for SEVEN, Saudi Arabia
"The team were a delight to work with and clearly had a deep breath of experience and insight into the attractions retail world from past lives and projects, their expertise in translating a new concept into a structurally operated and executed reality was of great help to us as a brand new organisation on the scene in KSA.
I would not hesitate to recommend the team to other visitor attractions large and small UK based or globally."
Russell Stokes | Executive Director, Saudi Entertainment Ventures | SEVEN
Creating retail that reflects the spirit of Glastonbury Abbey
"The new Shop is a significant improvement, and Stephen Spencer + Associates have been instrumental in creating a retail space that truly reflects the spirit of Glastonbury Abbey. Their expertise in product selection, merchandising, and financial planning has been invaluable. We are very pleased with the outcome."
Janet Bell MBE, Director of Glastonbury Abbey
Aligning Teams to Deliver Exceptional Experiences at Blenheim Palace, Oxfordshire
“Thank you for helping Blenheim Palace create an exceptional guest service charter. Your training transformed our hosts, ensuring our guests receive an unparalleled experience. We are grateful for your expertise and look forward to our continued partnership.”
Heather Carter, Managing Director - Visitor Attraction, Blenheim Palace